I had been a member of AAA for 15 years or so. I ran out of gas and so I called them for gas.instead of gas, the driver insisted that my vehicle be towed to a mechanic's shop which would have been OK except he hooked my vehicle up incorrectly and caused damage to my steering mechanism. It cost me $1800 to have the vehicle fixed from damage the AAA tow truck out of Hayward caused. I have called them for years and tried to get my expenses for the fix to my vehicle reimbursed to me. They have ignored my repeated letters and told me to cease and desist the subsequent bad mouthing I have done to them.
AAA said that the tow company "AAA" out of Hayward, that towed my vehicle, was not affiliated with the AAA company that insures motorists. AAA motorist company sent an unattatched inspector to check my vehicle over for damages that the tow truck driver may have caused and of course, found nothing untoward. I subsequently discovered that the "vehicle inspector" worked for the towing company that had towed my vehicle and they ARE affiliated with AAA motorist company.
AAA motorist company has refused to take any responsibility for the damages to my car, won't reimburse me a dime and just continus to ignore the situation. Thank goodness there are forums such as this one where victims of big business can complain and actually make others aware of bad business practices.
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