In March, I had been planned to go to Albuquerque NM for business. I reserved a rental automobile for 2/7. I reside in Virginia also it just-so happens that people were planned to obtain a report snowfall your day before my trip. Therefore, after deleting my trip to get a later day, I attempted to complete exactly the same with my rental vehicle. I had been educated the cost could be $409.00, rather than the $238 I had been initially cited. I attempted to describe my scenario towards the customer support repetition, but he did not actually appear that involved. He essentially explained easily desired to alter my reservation, I'd have to spend the extra $. I terminated the reservation, but was not able to discover something cheaper provided the late day. Therefore, I went online and reserved the vehicle for that $409 cost. After I reported concerning the cost boost and attempted to describe that my region had receivd more than 36" of snow on 2/6, I had been ostensibly informed "oh well". I requested to consult with a boss and was informed that none were available. Our recurring calls towards the Customer Support Division went unanswered. I also published a notice towards the corporate headquarters. Around this day, I still have not noticed something from anybody at Thrifty. Imagine they do not actually worry about customer support. Desire somebody might consider these kinds of methods.
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