I have experienced some terrible customer service at Honda Care today. Basically, although I've paid nearly $2,000 for this extra, optional coverage, I can't get a live person on the phone.
I've made a video of my phone call this morning, which encapsulates the issues I've been having all day:
Http://www.youtube.com/watch? V=SxTLfoM49XU
Complaint / Review
Honda
Honda Care problems - Honda Care
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