Usacomplaints.com » Cars & Transport » Complaint / Review: U-Haul - Thinks that there are 6 hours in a day. #58466

Complaint / Review
U-Haul
Thinks that there are 6 hours in a day

When I reserved a moving truck with U-Haul, I was charged the "daily" rate and then was told that there might not be a truck available and if there was, I could only have it for 6 hours. I would still pay the 24 hour rate though.

I said, Okay, then let me pay for 2-6 hour periods. They said, No you will have to bring it back after the 6 hours are up and get another truck. I said, but what if there are no trucks available when I return the first truck. They said, oh well. You see how busy we are.

I decided to go to another truck rental company. They can keep the 6 hour truck.


Offender: U-Haul

Country: USA   State: California   City: Sunnyvale
Address: Sunnyvale California

Category: Cars & Transport

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