Usacomplaints.com » Cars & Transport » Complaint / Review: Dollar Rent A Car - Tricked into extra charges. #581296

Complaint / Review
Dollar Rent A Car
Tricked into extra charges

After I reached the Buck table to gather the vehicle I had been in a rush as my spouse have been taken sick about the airplane and that I desired to escape as rapidly as you can to make the journey to a healthcare facility. It was currently a poor begin to our vacation.

To help you imagine I had been in a genuine rush however needed to invest an extremely very long time in the San Francisco Airport table requiring towards the man that used to do not need to update to some convertible, he simply kept happening and on about upgrading, and that I simply kept showing him used to do not need to pay for anything additional than what we'd previously taken care of (through CarHire300) and that I declined to update to any extra deals. It had been absurd, I should have repeated my-self 100 occasions or even more - I stated really obviously "NO I don't wish to purchase something significantly more than the vehicle rental that will be currently settled".

He explained okay after which handed me the agreement over the table and maintaining his palm about the agreement all the time, directed where you can signal, that we did, required the secrets and remaining.

I did so asked him about gas and what kind the vehicle required, he recommended the vehicle had a complete container currently, after I questioned just how much that will charge he explained to not be worried about it we'd not be billed and also to take it back vacant, that we believed was a little strange, but had virtually no time to question it - today I discover why

He never mentioned something insurance or street secure and undoubtedly didn't advise me to anticipate any extra costs. I just closed it where he explained to, used to do not accept any costs - however some tips about what was obtained furthermore:

$104.85 - Personal Protection Program.

$89.85 - Recommended Extra Insurance named Street secure plus (This Can Be A topup insurance that addresses for items which aren't usually coated within the regular dysfunction bundle)

$27.64 - Conferrecchg (This Really Is duty due on any extras)

$15.87 - State Tax (This Really Is likewise duty due on any extras)

$54.11 - pre-paid gas

$292.32 - Total Quantity

Used to do not accept these extra extras, we were currently on an incredibly restricted plan for our vacation therefore there is simply no means I'd have initialed for them.

That Is absolutely horrible, I'm completely fooled. Was the man in the table on fee! How might this have occurred after I didn't accept these costs!

Is that this how Buck gets cash by fooling people into signing for anything they know-nothing about! I'm completely ashamed, nor plan to allow this relaxation till I obtain a complete refund.


Offender: Dollar Rent A Car

Country: USA

Category: Cars & Transport

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