Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise rent a car - I’ll never use Enterprise again. #662403

Complaint / Review
Enterprise rent a car
I’ll never use Enterprise again

I'd to fly-out to Florida since my buddy was within the clinic and was dying. I had been traveling in from Rhode Island so when I came I recommended the consultant that I had been in a rush. I didn’t need the extra insurance or any extra items. I simply must be on my approach. He experienced the typical indication here and here and below. Many times later, after my buddy had handed, I delivered the vehicle and was planning home.

Obviously I had been unhappy and that I wasn’t getting excited about the 10-hour journey home. Also it wasn’t created much better after I delivered the vehicle to locate out that I'd gotten registered for several types of extra issues after I examined the vehicle out. They needed me to cover the extra insurance, gasoline to load the tank (despite the fact that I'd ceased in a gasoline stop and currently stuffed the container).

The consultant, Jules, merely stated that as time goes on I ought to attempt reading what I had been signing more cautiously. I informed her about my buddy that I didn’t wish to combat together with her which I'd consider the problem up using the Corporate Offices later. Compared to that she merely stated, “Give me the receipt.” there is no condolences, no clarification why she desired the bill, simply her need. After I stated no, that I must be on my method to capture my trip she got the bill out-of my palm and stated “Next moment somebody is attempting to assist you perhaps you must attempt being appreciative.” Then she wouldn’t provide me the bill back and stated that I couldn’t contain it till I paid attention to what she'd to express, that was more lecturing how she was the main one being sincere and useful which I didn’t deserve it since she believed I had been being rude.

I didn’t shout at her, I didn’t contact her titles, I didn’t claim although I needed to complete all the above. She also experienced that there is you should not tackle the problem with corporate since she'd set the issue by refunding the cash, as though it had been an enormous opt to provide the money that used to do not accept invest back again to me. I’ll never use Business again.


Offender: Enterprise rent a car

Country: USA

Category: Cars & Transport

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