Usacomplaints.com » Cars & Transport » Complaint / Review: Castros Auto Service - Beware! Preys on out of towners! Charged us for the most expensive part on the car, installed it and that wasn t what was wrong. #580859

Complaint / Review
Castros Auto Service
Beware! Preys on out of towners! Charged us for the most expensive part on the car, installed it and that wasn't what was wrong

If you break down in or near Parker, Az. You only have a few options... You are much better off getting towed to Blythe. There are reputable repair shops there, but what ever you do, DO NOT GO TO CASTRO'S AUTO SERVICE! HIS FIRST NAME IS FIDEL, that should have been a clue. He parked our vehicle in his shop and put the hood up to give us the idea that he was diagnosing our car but when we went out there several times, there was no one near our vehicle. He called the next day and said it was the most expensive part of the car to have fixed, and 50 miles out of town the car had the same symptoms and did the same thing. We called him and he had us towed back and after 2 more days informed us that he found a different problem and that he wasn't going to pay for the 50 mile tow and it was going to cost us an additional $500. And he didn't get it done for 2 more days.
To top it all off about an hour after we got in to finally get home the check engine light came on. At least he paid for a motel for 1 1/2 days.


Offender: Castros Auto Service

Country: USA   State: Arizona   City: Parker
Address: 1408 South California Avenue
Phone: 9286692899

Category: Cars & Transport

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