3 weeks ago our transmission went out on our 2000 Isuzu Rodeo. We took it to the dealership and contacted the warranty company. They gave us the run around for 2 weeks now. Also the dealership. We have produced receipts and maintenance on our car and they have denied our claim. I personally talked to CLIFFORD in the inpsection department.
He told me that it was denied because it burned up from leaking oil. Something in the transmission failed and leaked oil and they think it's our fault. The check trans light never came on till it got to it's worst point. We were a couple miles from home and it just burned up on us. I took it to our mechanic and he told us what was wrong.
Well, Clifford basically told me to read the fine print in our WARRANTY BUYER'S CONTRACT and I told him we never received one. He told me we should have gotten it from where we purchased the car. Which we didnt. You think if they sell us the car they would send that info to us. We bought this so called EXTENDED WARRANTY (for 100,00 miles) for about $1500. We have never used it and the time we do try to the refuse our claim. Like I said, AFTER getting the run around for 2 weeks.
The faulty trans was not our fault yet they wont HONOR the warranty at all because it leaked. I explained over and over to them what happened and they refused to listen. We have contacted several sources and may even take it further. I tell everyone I know that If you purchase and extended warranty on your car, MAKE SURE first that it is not Warrantech. If it's something major they will not COVER IT!!!
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