Usacomplaints.com » Cars & Transport » Complaint / Review: Conejo Valley 76 - Incorrect diagnostics and service. #570898

Complaint / Review
Conejo Valley 76
Incorrect diagnostics and service

Description of service received from Conejo Valley 76:

MAZDA MPV - Check for vibration

Road tested, duplicated the problem

Checked no sign off [sic] any damage. Rotated tires, Road tested no more vibration, But needs tires and alignment and one wheel is damage [sic]

Total labor charge: $100

Within a few minutes after i had picked up the car from conejo valley 76 the rattling vibrations were back. I brought the car to a japanese car specialist.

Their diagnostics and repair: radiator was leaking, various hoses needed to be replaced (corroded), new engine water by-pass, reset computer.

They completed all necessary repairs. Car is running smoothly.

I spoke to the owner of conejo valley 76, and i sent the diagnostics result from the japanese car specialist plus a letter to the conejo valley 76 shop asking for a refund. No comment from conejo valley 76 since then.


Offender: Conejo Valley 76

Country: USA   State: California   City: Thousand Oaks
Address: 420E. Thousand Oaks Blvd
Phone: 8054962333

Category: Cars & Transport

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