Delta dropped my luggage on September 17. I shipped in my own missing luggage claim forms two nights later with my authentic case label.
On December 22, I obtained a contact stating my claim types have been dropped and that I had a need to refile my state.
On March 16, I obtained a notice within the email declaring my state for missing baggage continues to be refused since my state type was obtained following the 21 day processing time.
Delta dismissed the truth that THEY DROPPED my unique state type which was properly submitted inside the 21 day processing time.
That Is absurd and unacceptable. They ought tonot have the ability to continue training company in this method, and should have to be held responsible for their errors. They have to recognize their duties towards the customers spending money on their solutions.
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