Purchased a 2000 Grand Cherokee on 10/19. On the test drive I heard the engine knocking and the fan belt ticking. Paul told me that he would repair any issues with the engine. Also told me that he would have the emissions report ready for me when I returned. I left the truck at his lot after depositing $500. I got a call 3 weeks later that he needed more money, but the truck was still with his mechanic. He would not tell me where the truck was or when the truck would be ready or what the mechanic said about the noises. I returned to the lot on November 12. The truck was on his lot but the engine would not start. I immediately requested a refund. Of course he denied and demanded a car note to be paid. At this point I called the police to file a Lemon Law report. He still could not give me a passed emissions report on the vehicle. When asked why by the officer he claimed he did not have enough time. As if 3 weeks was not enough. He was rude and outright nasty when I asked questions about the truck. Also repeatedly avoided my questions, and changed the subject to ask about a car note. I was cursed at and the creep hung up in my face. At this point I did not get a warm and fuzzy feeling about doing business with Paul Lu. I then became very suspicious like he was hiding something and being sneaky.
This man is a predator who takes advantage of consumers, and tried to sell me a piece of trash. When I described the noise to my own mechanic he said it sounded as if the engine was going bad. Also, when you sell a vehicle you have to give the customer a passed emissions report. Without it, I cannot get valid tags and registration for the truck. I refused to give him another dime of my hard earned money. Consumers should avoid this place because it is a buy here pay here lot where the cars have no warranty. I will take further action and sue him in civil court for my $500 refund. I will also call Clark Howard at the news station to report him.
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