Usacomplaints.com » Cars & Transport » Complaint / Review: Drive Finanical - Stantander Consumer USA - Drive FInanical - Stantander Consumer USA HARRASSING PHONE CALLS ARE UNREAL! Dallas. #489731

Complaint / Review
Drive Finanical - Stantander Consumer USA
Drive FInanical - Stantander Consumer USA HARRASSING PHONE CALLS ARE UNREAL! Dallas

My husband has made 58 pmts and still owes 3500.00. He had the acct long before we met... He did get behind and never caught up due to pay cuts. And will remain behind until paid off.., He's had his acct since 2003 and since all his referrence had to change thier phone numbers to stop the calls. I put myself on as a reference so i could make pmt arrrangements for him. They call his work 3x a day, they even called my work (must have gotten the number from caller id when i made an arrangement from work) I told them several times to "NOT CALL MY WORK" and they said they "took the number out of the system" but still called... Im not even on his acct. I also have a problem with thier online website. It's funny how you cant log on using the correct info, they walk you thru a verification every time. Then they give you the same correct info you tried using to get logged in. Now the website is down. So cant see the acct. Well probably because we ignore every call so they blocked us from getting into our acct, just to get us to call. This company take advantage of people with bad/limited credit. I can say that. They are a high risk lender. But come on they need to train thier employees on customer service!!! Believe me you cant get blood out of a turnip, and you get alot more bees with honey. We have many bills and drive is the last one on the list do to thier unprofessionlism and they dont know where we live! By the time we pay off the loan on this 2003 Mercury Sable we will have paid over $30K FOR IT. LOL You live and you learn



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