Complaint / Review
Walmart
Regular Oil and No New Filter Instead of Paid Mobil1 Synthetic Service

Requested and paid for Mobil1 synthetic oil change with new air filter. I got regular Pennzoil oil change without a new filter. I watched this from customer waiting area and confronted the department manager. He was not very helpful, started to argue with me. I requested to talk to the store manager. The store manager intervened, provided the service I paid for and apologized. I am reporting this to alert other customers to be aware.