Usacomplaints.com » Cars & Transport » Complaint / Review: Sands Chevrolet Resale Department - Unprofessional and rude finance managers. #43762

Complaint / Review
Sands Chevrolet Resale Department
Unprofessional and rude "finance managers"

My wife and I are shopping for a new truck. Currently we own a clean, older model 1 ton dually, but fuel prices are eating us alive so we decided to find something more economical. Our first stop of the day was Sands Chevrolet, which is in our neighborhood.

Upon arriving at the dealership, I parked our truck across the street and proceeded towards the lot where to my surprise I was greeted by a salesman. While that may not seem unusual, how about the fact that we hadn't even crossed the street when this salesman was greeting us, (can you say anxious).

Well the salesman did his thing and had the wife test driving a truck in no time flat, while I continued to look at other possibles... All the while noticing that there were no prices on any of the vehicles on their lot.

I asked my wife if she had gotten a price for the car she had just tested, and she stated, "he said ABOUT $22,000".
Long story short... We went inside of the office to "crunch some numbers" with the salesman and the financial manager. I informed both gentlemen, (ha ha), that I would not be making a purchase at that time but they insisted I would like to know some of the finacing particulars. After an hour of haggling with THREE different financial managers who did not seem to understand the words "NO SALE TODAY", I finally said thank you for the offers and proceeded to leave when the last of the Finance Mgrs said, "good. And don't come back here".

That was all she wrote... Any chance they had of making a deal with us was gone, and as the poor salesman was trying to give my wife his card... She told him, "sorry but your BOY in there just lost any chance you had of making a sale, so please tell him to kiss my a@#", and thanked HIM, (salesman) for his kind service, but told him we would not be back. If the finance guys had just been professional... They probably would have gotten my business, and if Sands Resale would put prices on their cars... They could save consumers and themselves a lot of headaches.


Offender: Sands Chevrolet Resale Department

Country: USA   State: Arizona   City: Glendale
Address: 55th Ave @ Grand Ave

Category: Cars & Transport

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