Hello, I unfortunately entered the Sands Chevrolet Resale to trade in a minivan for a newer car. I let them have my key to check out the minivan while I looked at cars. As looked at cars, I noticed no prices posted and told the salesman that I didnt like this. We found a car he thought was within my stated spending limit of $10,000 and he went to get the price.
He came back saying that they needed more time to evaluate the van and suggested a test drive. I went along unfortunately. When we returned, he went in and came back with an offer to buy my minivan and sell me the car. It was $15,995. I said he must not have heard me and asked him to please get my key back so I could leave.
At this point a manager steps in and trys to explain how they have to add the money they give me to pay off the minivan back into the price of the car. I said I didn't like his math - I didnt want to pay him $6000 to pay off my van (on which I owe $6900) and them pay him $10,000 for the car. I again asked for the price of the car and he replied "what price do you want it to be?". I again said I didnt think he understood and asked for my key. I even handed him my card and said this is where I could be reached if they changed their mind.
He said he would get the key, then dissappeared. About five minutes of waiting and another manager comes out with my key. He wants me to sit down to discuss the numbers again and I flat refused, grabbed my key, tossed him the key to the car, and took off.
The manager storms out after me saying "Don't disrespect me like that - throwing the key in my face". We proceeded to have a major cussing match outside the store - near fist fight and not wanting to be placed in jail before Christmas, I left. Since, I have been very stressed about the situation. They have all my personal information. Regardless, I will never go there again. Scary.
0 comments