Usacomplaints.com » Cars & Transport » Complaint / Review: Eagle Warranty - Misleading warranty. Extremely poor customer service. Late late payment. #425190

Complaint / Review
Eagle Warranty
Misleading warranty. Extremely poor customer service. Late late payment

Understand that Eagle will only be covering a part of the repair - the contract is very misleading - read the fine print at the bottom. Also, they pro-rate the amount they will pay according to parts that will last for the lifetime of your contract with them (they are not looking out for you or your car in the least). When used parts weren't available for my repair, they only offered a little more for a new part. I was still stuck covering 35% of the bill.

Their customer service is the worst. Be prepared to wait on the phone for 30 minutes to speak to someone. Although the contract states reimbursement for repair to be received in 2 weeks, mine took 6 to arrive.

I'd strongly advise to look for another warranty company. Huge headache.


Offender: Eagle Warranty

Country: USA   State: Pennsylvania   City: Archbald
Phone: 8007352529
Site:

Category: Cars & Transport

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