My husband purchased an extended warranty on his truck. The warranty was purchased through eagle warranty of PA. His transmission later goes bad and has to be replaced. Eagle warranty would only authorize the transmission be Rebuilt. They would not approve buying a new one. We take the truck to an authorized service center. The service center contacts eagle warranty and gets and authorization number and an approval to do the repairs. That was in Sept. 2009. It is now Dec and I have recieved numerous calls from the service station. Eagle warranty has failed to send them any payment. The service center and myself have attempted to contact eagle warranty many many times. All you get is the voicemail and they NEVER return your call. Now Eagle Warranty has went out of business. So guess what? I had to pay over $1,200 on the transmission repair they approved but never paid for. I also contacted the BBB. THey rank this company an F on their scale and have also been unable to reach them.
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