Complaint / Review
Pep Boys Rebates
Rebates denied

The rebates for pep boys products and services are handled by a company in El Paso, TX and it seem that they look for reasons to deny legitimate rebates from customers. They come up with un-published rules which they use to deny the rebates. I have had to go to the local store to get the denied rebate paid out from the store. I brought my copies of the rebate form, receipt and rejection post card with me and after talking with service manager and store manager, I got my rebate paid to me. Talk about hassles and waisting of my time for rebate.