Know why Pep Boys uses rebates instead of just having sales on its' tires? Because it doesn't have to honor the rebates? Pep Boys actually has a third party handle (or not handle) the rebates. When they decline the rebate they give you a phone # you can call. After waiting forever for someone to pick up, they just hang up.
So I called the store manager in Lancaster, Pa who admitted to having problems with the Pep Boys rebate system. He promised to call back by the end of the day. That was in May. I don't think he's calling back. Well I don't think I'm ever going back to Pep Boys.
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