I received a call today from Chrysler about a payment which I mailed two weeks ago yet they have not received. While speaking with the representative, who was very rude and not good w/customers, she informed me that I owe $178 in late fees that have been accumulating since 2004. I don't rebut that I have made my payment late since taking on the loan, but I rebut that I have never paid a late fee at all. I have proof from my bank of the late fees I have paid and they will not send me any proof of what I owe.
Not sure what American would just offer to give them $178 w/no proof of what they owe but I know I sure won't. If I am required to pay this, shouldn't they be required to offer me the info of proof???
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