Usacomplaints.com » Cars & Transport » Complaint / Review: Towne Hyundai - Denville Hyundai Dealership, Charged for a Warranty Fix and has disgruntled employees. #380724

Complaint / Review
Towne Hyundai
Denville Hyundai Dealership, Charged for a Warranty Fix and has disgruntled employees

I purchased the car at Denville Towne Hyundai and I purchased the full warrantly. I called with no response for 4 days and had to rent a car. When they finally returned my call and I got the car in there, they charged me for repairs that should have been under warranty. I went to pick up the vehicle and they had the wrong keys. It took an hour for them to find my keys at that point the receptionist was very rude to me. She also threw my keys at me. This place is a disgrace. The receptionist's name was Dawn and she made it very clear she didn't care if I filed a complaint because service wasn't her job anyway. They could pull a bum off the streets with a better attitude than her. I will never buy another vehicle there again and I will be buying 2 new cars in the near future. I also told everyone I know about their pathetic customer service.


Offender: Towne Hyundai

Country: USA   State: New Jersey   City: Denville
Address: 3170 Rt 10
Phone: 9733667777

Category: Cars & Transport

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