I financed a car through American Honda Finance at Honda Cars of Hickory. The woman selling me the car had already advised me not to buy other cars on their used lot because she knew I would be driving back and forth from NC to TX b/c my husband was stationed there in the military. The used car manager showed me a 2000 Honda Passport that wouldn't even start, saying it needed a new switch. My husband was not with me at the time of purchase, but after they had fixed it, I signed for the car.
Two days later, I had to bring it back in because the engine had been acting up. Thankfully I had bought GAP insurance, which covered bumper to bumper, so Honda had to fix the vehicle. Not even 2 weeks later, the car through a ROD through the block and they had to replace the entire engine. I don't see how someone could sell me a car with that many problems occuring that soon without having knowledge of them!
Now, about American Honda Finance... Throughout the time we had the vehicle, we were late a couple of times because I was having problems in my pregnancy and had to quit my job. One day my car was just gone! I had no notice that it would be repossesed. No one called asking where payments were and that they hadn't recieved them. They hadn't cashed 3 months worth of payments and then the day after they cashed 2 of them. I put a stop-check on the last one so they couldn't cash it. I called and demanded the money back. They sent it.
After a few months I had a collection agency starting to call multiple times a day badgering me to pay the amount still owed. They had sold the car at an auction for 10,000 less than what we owed - 16,000 (because it was a piece of crap). They were giving me time limits (my husband was deployed at the time, so he could not help me in talking to them) to pay the total amount saying I had to have the money by 5pm that evening & when I called back & said I didn't have it, they said ok, call again Monday & we'll see how much progress you've maid in finding the amount.
North Carolina law, from what I've researched, says you have to notify the prior owner of the car before you sell at an auction, giving them a chance to buy the car back... I heard nothing, until afterwards. I finally told the people to leave me alone and let it go on our credit. They were calling me, my father-in-law, and mother-in-law and telling each of us that the other was saying things we werent to try & cause problems.
About a year later, American Honda had sold the account to another collections agency who was willing to settle for half the amount owed. My husband and I paid the repossession off - $5,000. I believe Honda took advantage of a young girl in selling me a bad car & American Honda Finance repossesed my car unrightfully & unlawfully!
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