In Feb I purchased a Honda Civic '09. Soon there after, I became ill, and had to miss a lot of work. I called Honda and informed them of my situation in October of '08 to see if they would work with my on payment options, or to see if I could refinance my car to 60 mos vs the 48... Any payment arrangement at all.
The honda rep I had was very similar to others that I have read about. He was rude to me, not willing to work out any repayment plan, and eventually hung up on me. I called back and gave my story to his supervisor. His supervisor was not any better. I was told that even with the hard times that America is going through, Honda is not. According to them, they are selling more cars than ever... And they are not required to work out any arrangement nor is that something that they do. Both associates were rude and hateful, lecturing me on my hard financial times.
I was devastated by the way I was treated. I hope that someday the people that Honda employs get a good dose of what they dish out.
I paid my back dated payments, but was robbing Peter to pay Paul, and eventually ended up behind again. My parent's came to try to refinance the car... Because they have perfect credit. Honda would not work with them on that either, so I voluntarily surrendered the car.
I take full responsibility for my part in this, but I will never buy from Honda again. They are not for Americans at all. I have semigood credit... But fell on hardtimes. That meant nothing to Honda. I urge anyone considering buying from Honda to think hard about it. I am not the only one with this story. Life does happen and Honda doesn't make any exceptions for that.
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