I purchased an Easy Care vehicle service contract 4/21/03 for the amount of $1,673.00. On May 1st, I submitted a letter requesting the refund of my money since I abided by the contract. The letter was notarized. I did not hear from them. I mailed another certified letter on 6/30/08. I still didn't hear from them. I then called the company & was told 'that my refund was denied because I sent it to the wrong address'. However, the letter was sent to the address which was on the contract. I was told to fax the letterto 678-969-7503, which I did. Still haven't heard from them.
I called today, August 14 & was transferred to someone named 'Christin' and left a voice mail message. I them went to the EasyCare website to provide feedback at http://www.easycare.com/feedback. Tried to submit feedback to this site but kept getting the message 'page not found'.
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