I took my wife's paid off 2006 mercury to MCLS to trade it in on an SUV. I ended up trading the vehicle in and the difference was right at $10,000. I added an extended warranty through easycare which cost an additional $2930. Rather than paying this amount off, I financed this amount in house through 5th 3rd bank.
I arrived home to find this "luxury" suv was leaking oil all over my driveway. I contacted the dealership and they said "bring it back, we'll make it right." I took it back the next week and they said the only way to make it right was to re-trade this new vehicle in on another vehicle of my choice. I wanted my original mercury back, however, they stated that it was already off to the auction.
I had no choice but to trade for yet another SUV, however, that amount was $3000 more. I purchased this second SUV and had 5th 3rd finance that new amount, roughly $16,000. (Pay off the original $13K, and add the $3K difference) The new vehicle still had the factory warranty, so I was told by MCLS that I could call easycare up and cancel the warranty on the first SUV, thus getting a refund of $3K from the original purchase.
All seemed well. I had no check from easycare, so I contacted them to see about my refund. Easycare had no record of me. I contacted the dealership to see what was going on. They had closed their doors and allegedly declared bankruptcy. They never sent my original $2930 to Easycare, They never paid off the original loan of the first SUV. They allegedly haven't transferred any paperwork to the DMV to show a papertrail on my vehicles. And the kicker... I owe 5th 3rd for two different notes (one $13K and one $16K) when I only have one vehicle in my possession. The money that was supposed to go to 5th 3rd bank to pay off that first loan and move up to the second loan was put into another bank in bridgeview by MCLS. Allegedly 5th 3rd has seized all of the assets and is sifting through the crooks that wove this web.
THE GREAT NEWS!!! 5th 3rd bank is working with me and has in their possession the original SUV and the title. They are working around the mess and paying off the $13K note since they have that original vehicle in their possession. I am still out the $3000 for the warranty that MCLS and Lester Bafia apparently placed in their own pocket instead of transferring to the warranty company like they legally and contractually are required to do.
The real sad thing... There were some real good guys that worked there that are now out of jobs because of the money gaming crooks that ran this business.
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