Usacomplaints.com » Cars & Transport » Complaint / Review: Hertz Car Rental - Rip off on gas and lie. #322716

Complaint / Review
Hertz Car Rental
Rip off on gas and lie

My wife did purchase a car rent from Hertz on price line, paying it 100% with credit card. When we arrived to Phoenix clerk on the counter asked if we want to add secondary driver for extra $10 a day? We did not want, since I am one who usually drive a car. Fighting with his computer for 20 minutes clerk says that he can not change driver (he have no idea why) so he will add me as secondary driver free of charge.
Next question he asked if I want to purchase a gas? As he says we can purchase a gas on $4.01 a gallon, and average price on street is $4.15. I agreed to purchase a tank.
During our travel I did run out of gas and stopped by gas station buying full tank for about $61. When I return car I was given bill for $135. Even I did return it with almost half of tank.
On my questions I was explained that gas was $65 I was charged TAX on gas (clerk forgot to mention that their price not include TAX as gas stations do) another TAX they call facility TAX. Plus I was charged $40.00 for adding secondary driver!
To be late for my flight I did not have much time to argue about the charge and gas I left in the car, but it was last time I used Hertz, and will strongly recommend anybody not to use it company and for sure DO NOT pay for a gas. It is rip off.


Offender: Hertz Car Rental

Country: USA   State: Arizona   City: Phoenix
Address: Phoenix Sky Harbor (PHX) Airport

Category: Cars & Transport

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