I live in Pennsylvania and was looking into getting a 2006 Honda Civic, i called the dealership because i found 5 of them online for much cheaper than what i have been seeing in my area. They told me they had them on the lot and the guy who talked to me said he saw them that morning. So i take a 3 hour drive all the way through Manhattan and to this dealer. I show a salesman the cars i had in mind and he ran them through the computer and had found out that all of them had been "sold" over the weekend. I was extremely irritated, but wasn't about to walk away empty handed after driving so far. For about 3 hours the rudest salesman in the world took me around showing me cars he knew were not in my price range. Between the spitting, smoking, constant cell phone interruptions. And cursing i knew i was not comfortable buying a car from there. The sales manager got involved and tried his hardest to find me a good deal. He made me an offer on an 05 civic that was hard to pass up, but after finding out how much my car insurance would have been i knew i had to pass. I mention several times that im ready to walk away and each time was pulled in a different direction. They begin pulling my credit (which was a huge mistake on my end, should of never let them do that) and as they start processing it i tell them to immediately stop and i am ready to leave. The finance manager tells me to sit down and begins pounding me with questions, and the more he talks, the louder he gets. The next thing i know this man is yelling at me. As he ignores everything i say i realize i need to get out and when i stood up and turned around, everyone in the showroom was looking right at me.
I have never been treated so disrespectfully in my life. That kind of behavior may be acceptable in the Bronx New York, but im from suburban Pennsylvania where we respect peoples decisions. I received several phone calls from them the next few days, many of which were hang ups. The dealership did their best to get me a deal, but i wasn't prepared to be treated with such disrespect and rudeness.
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