* DON'T WASTE YOUR TIME ON QUOTE * Honda Internet Manager UNCOUTH
As a graduation present I was purchasing a 2008 Civic for my daughter. I requested an Internet Quote from Potamkin Honda NYC since it is not to far from my home. When I saw my daughter I told her that as a graduation present I was going to give her the Civic. I just wanted to know what she wanted in the car. She told me Automatic, leather seats, moon roof and spoiler. After looking up all the trims on the Civic the EX-L had everything she wanted as standard equipment. Where as the others had Manuel transmission and leather seats, spoiler and moon roof were options. After about 20 minutes, my daughter asked if the dealership I was requesting a quote from was Potamkin Honda? I naturally replied yes. She then informed me that her BEST FRIEND requested a quote from this dealership. She dealt with Mr. Stephen Smith, Internet Sales Manager, who was rude and obnoxious to her. She requested a quote from him and he would send back the MSRP price. Again she sent an email asking for the lowest price quote and again he sent her the MSRP price. She then sent an email from Edmunds and Kelly Blue Book with MSRP price to Mr. Smith. The MSRP price from Edmunds and Kelly were exactly the same price as Mr. Smith kept giving her friend. This is when Mr. Smith’s attitude changed completely. He became rude and obnoxious to her friend. Actually saying in an email “DO NOT WANT YOUR BUSINESS. What car salesman would be so UNPROFESSIONAL?
Her friend told everyone she knew about her experience with Potamkin Honda and how mistreated Mr. Smith was to her. I know of numerous parents buying their children cars for graduation. If it is a Honda believe me Potamkin Honda will not get their business. Mr. Smith has lost money not only for himself but for the dealership. It now has an extremely BAD REPUTATION due to Mr. Smith. I therefore, have to respect my daughter’s wishes and not deal with this dealership.
By the way, my daughter’s friend showed me the emails that were sent to her from Mr. Smith. She was absolutely right he is rude and obnoxious. He is definitely in the wrong occupation.
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