I went in to this dealership only to look I still had not quite decided if I was ready to purchase a vehicle but I knew I liked the Kia Sorrentos. This happened several months ago, but I just found this sight and thought I would post this for anyone thinking about buying a car from them. Anyway we pulled in and of course got bombarded by the salesman and informed him that we were just looking and all but forced us to give him our name and number. We looked around and told him that if we needed anything we would call him not to call us. Well the next day his sales manager called us and asked us if we would like to drive the car we had been looking at overnight and my husband told them that we still were not sure if we were ready to buy and he said ok. Then the dealership manager which is also the owners daughter called back and told us that that was ok we could still come pick the vehicle up and drive it and see what we thought, we finally agreed. We went and picked up the vehicle and I drove it the next day to work well when I got off I picked up my husband and we took the vehicle back and of course by this time I had fallen in love with it so we decided to sit down and see what we could do.
We had already told the salesman and the sales manager that our credit was not that great and that we had just purchased my husbands vehicle about 6 months before that so we had a lot of inquiries on our credit as well. The owners daughter comes back and starts yelling at the top of her lungs that we were not up front with her about our credit and that with all the inquiries there was no way she could get me in a vehicle. I did of course snap back and tell her that we had told her salesman and sales manager all about our credit and that it was not our fault they did not pass that on to her.
My point is you do not talk to people that way especially someone that could very easily in the future be a customer whether you can help them at that time or not, now every person that was in that building at the time knows that our credit is bad which made me feel two inches tall. I will never go back there or to any other dealership owned by this family because unless you have money and perfect credit they think you are trash. I do not recommend anyone going there.
Jackie
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