*Purchased policy for $2,500 over phone; BIG MISTAKE.
*Promised to be mailed policy. Had to call twice to receive.
*Terms/Conditions of policy made my car inelligible.
*Called to cancel policy; was told that Terms/Conditons didn't matter.
*Said I wanted refund. Was told that it would take 2-3 months by check.
*Check never arrived; sent numerous faxes and e-mails; none answered.
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