Usacomplaints.com » Cars & Transport » Complaint / Review: David McDavid In Frisco, TX (Asbury Automotive Group, Inc) - David McDavid In Frisco, TXDavid McDavid In Frisco, TX (Asbury David McDavid In Frisco, TX (Asbury Automotive) Stripped Oil Pan And Did Not Accept Responsibility. #270199

Complaint / Review
David McDavid In Frisco, TX (Asbury Automotive Group, Inc)
David McDavid In Frisco, TXDavid McDavid In Frisco, TX (Asbury David McDavid In Frisco, TX (Asbury Automotive) Stripped Oil Pan And Did Not Accept Responsibility

On Saturday, December 8, I took my Honda to McDavid Honda for an oil change. Subsequently, they told me I have to buy an oil pan for $500 because the Timesert no longer will tighten. This is after only *3* oil changes; i.E., 3 tightens of the Timesert.
McDavid Honda are the only people who changed the oil in my car since it received a Timesert oil drain plug. Timesert is recommended by Honda in Technical Service Bulletins (TSB).

Each time I took the car to McDavid Honda, there were typed instructions regarding the Timesert. E.G., Tighten to 15 foot pounds. Now, after only *3* oil changes, the Timesert no longer will tighten.
I spoke with them. They stated Timeserts are "temporary". (If Timeserts were temporary, how could Timesert stay in business when their product cannot survive 3 loosening/tightenings and costs $131 *not* including labor to install.) Then why is Honda recommending Timeserts in their Technical Service Bulletins?

Comes down to personal responsibility. I've raised my boys that if you make a mistake, don't be a weasel - to other men, you don't want to be known as a weasel.


Offender: David McDavid In Frisco, TX (Asbury Automotive Group, Inc)

Country: USA   State: Texas   City: Frisco
Address: 1601 N Dallas Pkwy, Plano, TX
Phone: 9727313000

Category: Cars & Transport

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