Dear Sir,
I have a 2003 Aviator and the first problem I had with the vehicle was it needed a new rear end. The second problem it needed new rotors and now it is at Coggin Deland Ford Lincoln Mercury and they tell me it needs new heads. This is going to cost me $3,300.00 and Lincoln will pick up $1,500.00 of it and they still can't tell me what caused the problem. At 49,000 miles the engine light was coming on but every time I brought it in to be checked the engine light would not be on. The service department told me if the light was not on they wouldn't be able to find out what the problem is. Then just before Christmas the light came on again for the third time and I brought it back in. Now they tell me I need a new head.
Since day one I have had problems with this car. I would like Lincoln to help me out with this problem and if nothing can be done this will be the last Lincoln I will ever purchase. I am on the phone with a local Cadillac dealer and checking if they will take this piece of shit for a trade!
Leon XXXXXXXX
Cell # xxx-xxx-xxxx
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