I bought this contract in Jan 06 from www.warranties4wheels.com. A couple weeks ago, I brought my car to the dealer to repair the rear A/C. The dealer told me that they could not get a hold of any one in the claim department of Ultimate Warranty, they were always put on hold. I asked the dealer to file the claim online through the uwc21.com website but no one from UWC responsed back.
I tried to call UWC but always was put on hold. For the past few days, the answering machine message from UWC gets more creative. They said due to "extremely high call volume, all claims and contact must go through their website" and they expect to operate normally until 10/31.
I know that I have been scammed by these crooks like most people who reported in this website. Is there a slight chance of bringing these crooks to justice?
What are all authorities that we should report this to?
- BBB of Ohio
- State Attorney Office of Ohio
- FBI
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