Usacomplaints.com » Cars & Transport » Complaint / Review: Spirit Airlines - Canceled flight. #397188

Complaint / Review
Spirit Airlines
Canceled flight

In February I bought 3 round-trip seats and resort reservations to Cancun Mexico on Nature Airlines through Nature Holidays. We were to abandon Alantic City Airport at 7:10 am on Oct 21. At 2:10 am (2 hrs before we were to become in the airport) I obtained a phone from Nature Flight stating our trip was ended and we couldn't get additional chairs for 3 times. I requested to be placed on another flight and was informed they might not do this. The one thing they might do was stop my air admission or I really could delay and obtain chairs in 3 times. I discussed that people decided this journey for 7 weeks getting holiday and having somebody remain at our home while we were eliminated. I had been informed oh well they might not do something. We'd likewise paid $100.00 for Tones chair cost and $60.00 luggage charge RT

I continued point and discovered 3 seats on Continental airlines for 9:00 am which we reserved for more then $275.00 more then we settled on nature.

Directly after we reached Cancun we were informed from the travel broker that people mightn't be about the return trip with nature since we didn't fall together. Three nights later the travel agent named me towards the resort reception and explained that people in action weren't about the return trip. (we'd previously taken care of these solution in February) The Nature Repetition stated we ought to purchase fresh seats and try to obtain the cash whenever we got home.

We then booked tickets on Continental again for approximately $275.00 more then your Nature seats. I subsequently chose to obtain a prepared declaration in the Nature Rep. That people were taken off Tones return trip. After I named the Nature Rep.in Cancun and required this notice I had been placed on store for approximately 5 minute. When he returned about the point I had been informed he had created an error which we were about the return trip. We currently had3 seats on Continental and 3 seats on Nature all non-refundable. We chose to consider the Continental because it was a non-stop in the place of tones 3-hour lay-over in Fla.

Directly after we got home I submitted a state with Nature Holidays for that price of the Continental seats which charge us nearly and further $550.00 once we had bought the trip cancelation insurance. Nature replied they wouldn't spend us back once we were a no-show actually through they'd ended the trip. Lastly Nature did deliver us back the price of there seats as well as the chair charge.

Nature never delivered the cash back for that luggage charge.

I also delivered a notice towards the boss of Nature Airlines seeking the additional $550.00 that people needed to spend on Continental but he will not react. Our next thing is to consider the problem towards the new-media or small claims court. I'm not searching for free seats just the extra cash I'd to place out due to errors.


Offender: Spirit Airlines

Country: USA   State: Florida

Category: Cars & Transport

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