I bought 3 round-trip solution for mean my disability boy and my son 8 yrs old) from Aguadilla P.R. To Ct to go to my child on the medical crisis. They charge $369 every plus $50 baggage. About the return trip we were involved with a vehicle accident, it was 4 hours just before starting. No body was hurt but the moment we recognized that people were not likely to create the trip, my child named Nature airlines to try and obtain the next flight open to Aguadilla. Actually I'm 69 yrs old which was around 3 o'clock each morning since the trip was departing at 6:40 from JFK, I had been traveling from CT. We discovered that since we weren't in the airport Nature Atmosphere ended without reimbursement the return trip. I described unsuccessfully concerning the incident, my era, my boyis situation, and also the proven fact that I'd no way to purchase 3 more seats on my repair revenue law enforcement actually agreed to keep in touch with the consultant, however the customer support representative repeatedly mentioned that it had been a non refundable admission. I begged and described that people did not need a reimbursement, we needed another trip out, even when there is a fee, they declined to assist me. I required a boss and also the consultant transferred me to a different point that place me on the music store for atleast 45 minute. And after holding for such a long time it got disconnected. Our child extended to contact 24 hours later, we extended to truly have the same encounter, we were placed on store and disconnected. We named the organization practices in Fla. (1-954-447-7965) you're instantly delivered to a voicemail, I quit reveal concept using the report person, we're still awaiting an answer.
Damage Resulting = I'd to buy another solution with Jetblue (4 nights later) after unsuccessfully having the ability to talk to a live person within their Corporate office because the Customer Support Department suggested that there is "nothing" they might do. Pity you Character Airlines! Total-loss to get a senior on the repair revenue having a eliminate boy, an additional $700-. Reduction for that stress, disrespect, insufficient support, insufficient thought, regard and assessment to a different individual, invaluable...
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