Hello. My name is Heather and I am from NC and yes, we too have been victims of Wells Fargo. Here is a bit of history. We had 2 vehicles financed with Wells
one a truck and one car
It started with harassing phonecalls... Day after payment was due. "Your payment has not been made" they would say. Then they would look after prodding. Oh, you are right. It has been made. They would then say..
Day after day this goes on..
Maybe 5 months into the loan on the truck. We got a lesson about Balboa Insurance... We were cussed out, told it wasn't their job to contact our insurance company. We were told we were notified... My fiance was constantly harassed on his cell phone, which is his work phone (truck driver), they demanded we pay it, threatned to ruin his credit, insulted him and said obviuosly you can't afford the vehicle since you financed it, my 6 year old son was in the vehicle while this gets heated, he comes home in tears, stressed out, scared they are going to "steal" his daddies truck. He starts worrying, my son, that he needs to hide his dirt bike, because they might take it...
Pressure, pressure from them to pay, I called to speak to a supervisor, more pressure and was told that she could not review how this lady spoke to my fiance, because the conversations WERE NOT recorded... No I am sorry, let me help you file a report. But.."when are you going to pay for the insurance"... I had enough at thhis point... I told her NEVER
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