I just do not know where to start. My husband and I Bought a vehicle from Van Horn 8 months ago. First off, the price of the Chrysler Town and Country Was supposed to be $15,995, They changed to Wisconsin's buyer guide to 21,999. My husband signed the paperwork without reading. (our mistake). We have had nothing but problems with it since we got it. It has less then 26,000 miles on it, and the transmission is going. Van Horn does NOT have their business together, when we bought the Van, They had us sign a wavier for a Dodge Grand Caravan, We never even LOOKED at a Caravan...???
When we tried to trade it in for a more safer vehicle we could'nt because there is so much negitive equity... We paid $23,000 for junk thats not worth $8,200 trade-in.
Please When looking for a new vehicle do not consider this business, they have horrible customer service when you have a problem, and they are liars.
0 comments