Complaint / Review
Credit Acceptance Corporation
Would not send title to refinancing lender before payoff

While I purchased my car in October. I never had a problem with them at all. I asked them to change my payment to a different day with no problem they withdrawled the funds the day I asked. But as of two weeks ago I re-financed my car with someone else and they needed the title I did not have and never thought about it till the re-finance company said that they needed it. When I called Credit Acceptance and asked for my title they told me I can have my title to my car when my loan is paid off.

I explained to them that they could mail it to the new loan company and they said the same thing as before this time being rude. So needless to say instead of arguing with them I drove up to the Secretary of State and ordered another one which was forwarded to the new company. It is just a little irritating that I would have to go buy a title and as rude as they have been. But by next week, I will no longer have to deal with them.