Usacomplaints.com » Cars & Transport » Complaint / Review: Credit Acceptance - Dumbest bunch of idiots and won t cancel loan. #280613

Complaint / Review
Credit Acceptance
Dumbest bunch of idiots and won't cancel loan

My husband and I purchased a car from a dealership that had the guarenteed credit accpetance back in August. Now the dealership went out of business in September, but when they went out of business neither the dealer or notory sent our paperwork to Penn Dot showing proof that we purchased this vehicle.

Now when we purcashed the vehilce we were not aware of there being a lien on the title when it was sold to us or that the dealer never had any intention to pay it off. So fast forward to the end of October and explain our situation to Credit Acceptance give them our statement and all they can tell us to do is to call the Dept of Motor Vehicles and they willl help us out.

Well we did that and the only thing that could be done is to send us a temp "ghost" registration for 90 days to make the car "legal" if you say. Called again several times to credit acceptance to try and cancel our loan out they explain that the dealer is the only one who can cancel this out, I ask why and they explain that I am responisble for getting the title, not credit acceptance and there is no one in that dept who can cancel out the loan and I told them I wasn't making any more payment untill the situation with the title is taken care of.

Now technically the dealer is in breech of contract because he should have taken care of the title and credit acceptance says they were not aware of the dealer going out of business and that they did not have a title. Well of course not some one else does.

I also explained that the original lien holders are in the process of repossing our car because the the lien was never paid off by the dealer. At the same time Credit Acceptance says that if I default on our loan that they will come and reposses the car, well how the heck is that possible? They have no title and there not on the title as lien holder I mean they have no more right to the car than we do, right?

So if there is any one who can give me light on this situation that would be great


Offender: Credit Acceptance

Country: USA   State: Michigan   City: Southfield
Address: 25505 West Twelve Mile Road
Phone: 2433532700

Category: Cars & Transport

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