My husband and I bought a van from Mark Hoppe Chevrolet with an
extended warranty which was part of my financing and I am still
paying on..
When I went to use the warranty for repairs, the warranty company
said they never heard of me and that I did not have an active
warranty. I was told t call the dealer.
When I called the dealership, they said it was sold and that Mark
Hoppe worked for another dealership. When I called that dealership
and spoke to Mr. Hoppe, he said he would take care of it.
After many calls, he would not answer or return my calls.
I contacted a lawyer and he said I could file under the consumer
protection act. This man has now quit the dealership and is
nowhere to be found.
All I wanted was for him to send in the money and activate the
warranty.
Sincerely,
Heather Mino
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