Usacomplaints.com » Cars & Transport » Complaint / Review: Truck capital - American truck group, united truck group they do not back up their warranty, I was broke down on the rd and they said they would send me the parts and I tried calling and they would not answer my calls I spoke with jeff he said his hands we. #774219

Complaint / Review
Truck capital
American truck group, united truck group they do not back up their warranty, I was broke down on the rd and they said they would send me the parts and I tried calling and they would not answer my calls I spoke with jeff he said his hands we

Don't buy a truck from truck capital, American truck group, or United truck, they do not honor their 50/50 warranty. Or their 30 day warranty I have had nothing but problems with my truck since I left the dealer with it, I broke down on my way home I called Mark at truck capital he said he was going to call the shop then call me back he never did, I called a Volvo dealership and told them what was wrong they helped me. I called Mark the next day he told me to bring the truck back there I did they had it for 1 week they said nothing was wrong with it, when I told them I knew a harness was no good and the oil pressure switch was no good.

I broke down again and brought it to a dealer by my house per order of mark and the dealer told them what was wrong but they only replaced 1 harness, mark told the dealership they checked the oil pressure switch on their computer and it was good. So they did not authorize the dealership to fix it. Well i drove the truck out of there and it broke down again, it kept dieing on me like every half hour, it would shut down, well I brought it to a service center while on the rd they had to replace oil pressure switch. I tried to call Mark to get it authorized he would not answer my calls I tried to reach Jeff he did not answer my calls. So I had no choose but to fix it and then try and get them to pay me back, what a joke, since then I had to replace transmission harness, computer for transmission and a switch, they will not help me out at all, I purchased the truck in July and its only Nov 30 no one should have these problems with any vehicle they purchase especially from day 1...

Please do not purchase a truck from them I do not want to see anyone having the same problems as I am having... I am taking the steps I need for them to pay me back at least for the parts after all they are covered under their 50/50 warranty... If anyone would like to join me on bringing these crooks to justice please contact me, I am bringing this to Attorney general and better business bureau..


Offender: Truck capital

Country: USA   State: Mississippi   City: Gulfport
Address: 9140 canal rd gulfport, ms 39503
Phone: 12285395006

Category: Cars & Transport

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