I ordered a 125cc dirt bike as a Christmas present for my grandson. I ordered over the telephone because their website would not accept online orders. I told the salesperson the specific item I wanted to order based on the product information I printed from their web site. He said he would email me an invoice. I never received an invoice. A little later I found out that they had charged me more for the dirt bike than it was listed for.
I called them back to ask what the extra charges were for and I was told it was for taxes. They are very short on the phone and are very unwilling to help. They told me when they were planning to ship the dirt bike and that they would call me back with a tracking number and to let me know when it should arrive. They never called me back. The only call I received was from the truck driver telling me he was about to deliver the dirt bike. When the delivery truck got here, the driver noticed that it was a 4-wheeler and not a dirt bike. The driver said if that was not what we ordered, not to accept it, so we didn't and it was sent back to Legion Global.
I figured the company would call me back regarding the returned item but they did not. I ended up calling them back and they appeared to be ignorant about the whole incident. They wanted a tracking number from me. I never received the original tracking number from them and because I did not accept the shipment when it was delivered, I didn't have a number from that either. They spent 8 days doing nothing. I called them back again and they acted like they had no idea of what I was talking about.
They always say they will call you back and they never do. They will not refund my money. They will not ship me what I actually ordered unless I pay them $260 more dollars for shipping. They hang up on me when I call. They tell me I am the one who ordered the wrong thing. They told me I am the most aggravating person they have talked to. They have told me that they don't make mistakes and that I am the one who messed up. I just want what I ordered so that my grandson will have his Christmas gift and they are trying to take advantage of me because I am elderly and from another state. Don't order from this company unless you want to lose your money. I lost $1025 and they're laughing about it.
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