I went to Bill Heard off of an add that was on the radio. They were offering that if you were upside down in your car up to $10,000.00 they would pay it off and give you a monetery amount apprx. $1,500.00,
I don't remember the exact amount, but when I got there it was a totally different story. The first salesman I spoke with did not seem to know much about anything, so I thanked him for his time and proceeded to leave.
As I was walking to my car I ran into another salesman who proceeded to tell me that he was a manager and his name was Ronnie Chesser.
He said won't you let me see if I can help you. So I went with him and let him run my credit report and he said that I would need some money down or a co-signer and I said fine I will just wait until that is possible.
So I proceeded to leave again and he asked if I would let him take a look at the car I had an see what his appraiser would say and give me a quote, so he asked me to drive over to the other side of the dealership.
As I wanted in my car he motioned to me to come in. I went in and he said I took your paperwork to some veterans and they believe that we can work out a deal for you.
So he started the paperwork and we began to look at some cars, I told him I was only interested in an SUV, so he took me to a 2006 Chev Trailblazer and I really liked that one.
So we went back inside and began the paperwork on that SUV, as he proceeded to take the paperwork back and forward to the tower.
He then came back and said that vehicle would not work and that they would be losing money, about $2,000.00, so he said I am going to show you something I know your going to love and we went to a 2003 Chev Tahoe, which was not a SUV I was interested in at all, but he said that we could do the paperwork for the
Tahoe, but he had some more coming in the following week and we could see if one of those would work instead, but to go ahead with the Tahoe for now.
I gave him the keys to my car which is a 2002 Chrysler Sebring, he told me that I could leave my items in the car and take a few things out that I needed now, because it was late and they were closing and it was cold out, he told me that my things would be safe in the car and that he was locking it behind the gate and no one would have access to it and my things would be safe.
So this was a Friday night and I went home with the Tahoe and was not satisfied with it, but he told me that I could get something next week.
The next week came which was Thanksgiving week, I called him on Monday to find out what was going, he said they were working on my deal and I called during that week and he said again they are working on your deal and to just enjoy driving the Tahoe and he would give me a call on Monday the next week.
Which he did and said we could not out the Tahoe, but we do have an approval so come in today and we can look at some more SUVs that have come in and I said ok, then he called me back and said can you come on Tuesday instead because I will have a better selection for and I said I had something planned.
But I would take off work early to come in and I also asked him if they were trying to sell my car because I wanted to make sure they we were going to have a deal before they tried to sell my care and he assured me that my car was still locked up and that no one could get to it at all.
So I went in on Tuesday and looked for Ronnie and they said he did not come in. I said but I had an appointment with him and he did not call me or anything and the salesman said he would get someone else to help me.
The new salesman Tony Brooks said he would try and find out what he could. He came back and gave the keys to my car and got theirs back and said we could not make a deal because my care was too upside down and they could only get a low amount approved for me,
So I said is that my car on the lot, because Ronnie said it would be locked up and he said salemen down know. I went to my car and everything that I left in the car was gone.
I asked where my things were and he said he did not know and that the person who cleaned it out was not there and to call him on Wednesday and I did, but to no avail could not reach him.
So I went to Bill Heard when I got off work and I saw Tony standing around, but when he saw me get out of my car he began to go the other way.
So I walked swiftly to catch up to him to find out what happened to my things and why he did not answer my calls and said he said that my things were discarded and that they were working to find out what they would do about it.
I then said I wanted to see someone in charge because I wanted my things back, which in value adds up to about $2,500 to $3,000.00.
The manager (allegedly) I spoke with said that he was not authorized to make any decisions and gave me the number to the GM-Frank Covington, another Frank Covington over security, Clink Rainer General Sales Manager, and John Smith-General Manager.
I wrote all this to say beware of these snakes, they will lie and scheme to make a deal and don't care how they treat you in the process and if the deal is not going to profit them they will avoid you like the plague.
I tried calling Ronnie Chesser several times and did not reach him, nor will he return my calls. Bill Heard runs some crooked games with people.
I will update you on how all this turns out. Sherri-Very Frusted in Georgia
Sherri
fairburn, Georgia
U.S.A.
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