Usacomplaints.com » Cars & Transport » Complaint / Review: Massey Yardley Dealership - PLANTATION took advantage of me and poor customer service. #177087

Complaint / Review
Massey Yardley Dealership
PLANTATION took advantage of me and poor customer service

I bought a preowned 2005 jeep cherokee laredo 3 weeks ago and now my car has been in service dept for 5 days for a check engine light. First they said transmission control module so they changed that and quess waht light was stiil on. So then they said it was a gearshift controller and also a recall part on the transmission. When done the car wouldn't go into reverse. I contacted my sales guy, service supervisor and even got to talk to bill yardley the boss and all i got was try it now. No trade in for the lemon i feel they sold me, no gas voucher, no apologies to me at all. Only excuses like was light on when you test drived it and as far gas that i had to pay for rental car it was you would have to fill you gas too. NO i don't know about anybody else but i fill my gas up when it has to. Also the excuse of them stating that they do a 125pt inspection on all cars well we don't check transmission.in CLOSING I WILL NEVER USE THIS DEALERSHIP EVER AGAIN AND NOT RECOMMEND THEM TO ANYONE.


Offender: Massey Yardley Dealership

Country: USA   State: Florida   City: Plantation
Address: 777 N. STATE RD. 7
Phone: 9543274000

Category: Cars & Transport

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