Usacomplaints.com » Cars & Transport » Complaint / Review: Mac Haik Dodge, Jeep, And Chrysler - Ripoff - This company is a theif, and they are liars. #161492

Complaint / Review
Mac Haik Dodge, Jeep, And Chrysler
Ripoff - This company is a theif, and they are liars

The company gave me a call saying that i was approved for a vehicle with no money down. They told me i needed to come in and bring a light bill, phone bill, and check stubs. So of course i went in later that night. When i got there is was around 7pm, i went in and i asked to speak with who i thought was the sales rep, but wasn't.

Which this was the lady that contacted me, and she was only someone who handles the paper work. So i spoke with her, and she gave me paper work to fill out. I filled it out and i sat there for about 45 mins. Before anyone came back to help me. Then the person who came back explained that he would be my sales rep. So then he took me outside to look at the used vehicles. He asked what price range was i looking for and i told him from 300-400 dollars a month. Then he told me what vehicles would fit in that price range. He showed me stratus and then an impala. Then i asked him would that jeep liberty be in that price range and he told me yes. So he let me get in and look at. I liked it and i decided that was what i wanted.

We went back in the dealership did some more paper work, and at this time he told me that my income would not be enough alone and asked my husband would he be willing to sign as well, and he agreed. He also stated during this conversation that we would need to make a down payment of 1500 dollars at first i was upset, but we agreed. Then he told us to give him a call at 10 am the next morning, and he would tell us if we were approved. So the next morning my husband gave him a call and he told us we were approved we could come get the vehicle that night. So when my husband got off we made another trip back to houston. We got there a little later then last time. We got there and were informed that tyrone (this was supposed to our sales rep) had left for the day, and that we would be speaking with heidi. So they called heidi for us to the front and she told us the car was ready it was outback go drive it to the front. We went to the back and the car that was out there was a jeep lberty but not the one we looked at. So i drove it to the front and went back in and told her that wasnt the vehicle we looked at and we didn't want a new vehicle.

She stated that they could only approve us for a new vehicle. Again i was upset because i was mislead but i agreed it was okay. Then we asked her how much would our payments be they told us 550 a month i was upset and unsure that we could afford this. Then she had me sign a paper and asked us to come back tomorrow to sign the rest of the papers and bring the down payment. The next day came we brought in the down payment, but they told us we were too late to sign the rest of the papers. Then she asked us to come back monday. When we came back monday they took us in this office to sign the papers. While i was signing the papers i asked them how much was the interest rate and they told me we would get to that in a little bit. Then of course we never got to it, and i totally forgot until i was sitting in the lobby waiting for them to finish detailing the car.

Also while i was waiting for them to detail the car heidi then came and told me after i already signed the papers that my income didn't meet requirements and they couldn't use my husband. Then i got a little worried and wondered where this conversation was going. Then she told me they had to use a fake agency that cost 300 dollars, and they would make fake pay check stubs an verify that i worked there. At this point i was furious! I was angered from all the lies! Then she had the nerve to ask when we be able to bring the 300 dollars in. I told her that we couldn't pay it and then my husband spoke up and said we could. I kept telling her we would not be able to pay it and then sh told us they would need it by that next week. Then she gave me the paper that they had filed out for me with my information on it wit hthe fake company, and she told me i would need this when the bank calls to verify my information.

Of course they never not once told me who was financing the vehicle and of course i never spoke with anyone from the bank. Then about a week later i recieved a letter from an insurance company saying that i needed to call them. So i called and this aldy told me she spoke with me about an insurance quote on the phone while i was at the dealership! I told her i was sorry she must got me mistaken b/c i never talk with anyone on the phone about insurance. So by this time i was starting to wonder were they having someone from the company use my name and info and say that they were me and verify all my information just to make sure the loan went through. Of course i tried calling them no one ever came to the phone and i left them messages which were never returned. This company is fraud. They took my information and munipulated me.

Now my credit is ruined because of them! So everyone be aware not to do buisness with this company they will munipulate you and put you in a situation that you are unable to afford! Oh yeah the total cost of the the jeep libery before financing was around 29000-30000, and then with the interest it was around 39600. Way too expensive for a jeep liberty. I was a first time buyer and i was taken advantage of!!!


Offender: Mac Haik Dodge, Jeep, And Chrysler

Country: USA   State: Texas   City: Houston
Phone: 2814479500
Site:

Category: Cars & Transport

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