All Star Hyundai, formerly known as Hampton Hyundai, sold my wife and I a 2002 Sonota which turned out to be a lemon.
We have had problems with the car since we pulled it off the lot. From the very beginning all we ask is that they trade it out with a different car.
Hyundai has refused to help us out in this situation. The car has been in the shop well over 30 times and although most of the work is covered under warranty they have made sure that we have had a hard time in the process.
We have to fight tooth and nail to get things done, to have a rental while they have our car (which has been months at a time). Our latest problem, the timing belt, cost us over 500 dollars because it was out of warranty. Again, even with all the problems we have had, Hyundai corporate refused to help us with the car.
Our representative, Frank kerr, has been arrogant and rude from the very beginning of this ordeal and has made our experience with Hyundai a very bad one. My suggestion is that nobody buy a Hyundai and if you are from Louisiana, do not buy from All Star Automotive Group.
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