I recently had to purchace a newer vehicle due to the rise in gas prices i needed to obtain a truck with better gas mileage that the one i owned.
I dont have the greatest credit and i applied online for an auto loan. I was directed to Mathews Ford in Oregon, Ohio and met a guy by the name of Hal Harman.
I wound up buying a 2002 Ford Ranger with only 17,000 miles on it. Well come to find out the 6 disc changer in the radio was bad and from what i was TOLD by Mr. Harman was that i had the extent of the factory warranty left on the vehicle. This was the first lie.
I went to a dealership that was closer to my house thinking i was able to get it fixed at any dealership. Wouldn't you know it. The gentleman at this other dealership informed me that i had no warranty.
By now i was kind of furious so i decided to go back to Mathews Ford to get this straightened out. They gave me the run around about not being able to get another radio for a month or so. After about an hour they finally said that they had found a single disc radio in the back.
I was just wanting to get out of there after being disgusted with all the signage saying "Mathews Ford The Best Ford Dealership in the World." I took the single disc radio and went on my way.
Plus the fact that they did not look over the vehicle very well to begin with just makes me sick. I spent $10,000 at this dealership and they just spit in my face. I had to replace the dirty air filter, the low and dirty oil, and fill all the fluids up. Is this the kind of service a FORD dealership is supposed to be known for. I doubt it.
These people didnt care about me. All they wanted was me in and out as fast as they could get me because i wasnt dresssed in a suit and i do not make six figures. I think my money is just as green as the next guys. Oh, maybe it was the fact that i didnt trade in my SL600 and i traded in a 90' F150 that had over 250,000 miles. Im sorry.
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