I bought a new truck from Clay Mathews Ford and also purchased an extended warranty at the same time.
In the paperwork for the warranty it says any unused portion of it would be reimbursed.
The warranty was to take up where the factory warranty left off at 36,000 miles, or three years. After 20 months I decided to trade the truck in.
Seeing as the truck only had 29,000 miles on it I hadn't figured on any problems. Silly me!
When I contacted the warranty company they had never received any money from the dealership and Clay Mathews had long since closed this particular dealership down.
So what they had done was keep my 1,700.00 plus interest and I'm sure I'm not the only one, knowing that they would be closing.
Well the owner Dave Bruckman who also owns Clay Mathews Pontiac in Euclid, Oh. Kept the businesses seperate on the books so any claims against one dealership wouldn't affect the other.
So in my opinion with all the run around I've gotten without ever getting a penny back Everybody should stay away from any business that these people are associated with.
They're crooks!
Mike
Mantua, Ohio
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