I went to Pepboys because my car was shacking a little so I wanted to get my tires rotated and balanced, simple right, wrong, by the time they where done with my care it was not drivable.
They rotated and balanced my tires the first time, when they where finished I got in my car to go pick up my wife and the next thing I know the car is shacking so bad I thought it was going to come apart, so I take it back to them and the tech is nice and takes my car in and puts it up on the racks again and then starts to show me all these things wrong with my car, I'm like ok whats next, by the end of all this, in order for my car to be fixed my cost was up to $575.00 and then when I got in my car to leave it was worst than before, now it was undrivable, I could not go over 20 miles per hour.
All I wanted was to get my tires rotated and balanced because it was shacking a little but now I can't drive it at all.
What they have done is wrong and they need to be stop from doing people like that!
Benetiz
San Jose California
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