I have had a car loan for 3.5 years of a 5 year loan. I am behind 2 payments. Without warning, my car is reposessed and I am drug from my house with my kids watching, being told that I need to hand over the keys, get my stuff out of the car, and "quit humiliating your kids" I had no call or message from TransSouth Arcadia, but when we tried to call them to make arranagements, we get a fax tone on the number listed on our statement to call.
It gets better. The tow truck guy drug my car not hooked properly out of my driveway. It made a loud scraping, then a crack/Pop, then the car partially came off the tow rope, turned sideways on the passenger side of the car, and was drug around the block until the driver got out to drive the car up to the truck hook it up and take it away. It is damaged. I called the police and they noted the damage.
In trying to call TransSouth, we got the fax tone, and tried other numbers we thought may be how to contact, but none worked. An online search brought me here and the number one of you listed was "Denver" and since Minneapolis services my account they won't help me. Minneapolis' supposed number says "there is a problem with this call. Try again." over and over.
I cannot make arrangements when I cannot call. I have had questions because they made me purchase insurance and refused to send me a proof of coverage card for my glove box. I never see my prinicpal balance go down - I financed under 11,000 and 3.5 years later still owe over 8000. I checked my credit report and as of March am listed in good standing with only 3 late payments, none more than 30 days. Yet I can be repoed with no warning or chance to make good.
If anyone files a suit, I want in. If anyone knows what I can do to get info, please inform. I am devestated and don't appreciate being abused in front of my kids. My oldest daughter got in the car to get stuff and he actually moved the car up and down with her in it!!! I want action!!!
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